Ontology-Driven Development of Conversational CBR Systems
نویسندگان
چکیده
Conversational CBR has been used successfully for several years but building a new system demands a great cognitive effort of knowledge engineers and using it demands a similar effort of users. In this paper we use ontologies as the driving force to structure a development methodology where previous design efforts may be reused. We review the main issues of current CCBR models and their specific solutions. We describe afterwards how these solutions may be integrated in a common methodology to be reused in other similar CCBR systems. We particularly focus on the authoring issues to represent the knowledge.
منابع مشابه
“Intelligent” Knowledge Reuse for Complex Logistics Projects: An Application of Ontology-Driven and Case-Based Reasoning
The application potential of ontology-driven and CBR (case-based reasoning) is demonstrated for the business knowledge management particularly with respect to the reuse of knowledge of experience concerning logistics projects. The relevance of poorly structured, qualitative and especially in natural language represented knowledge is outlined for purposes of knowledge management, particularly wi...
متن کاملOntology-Driven Context Interpretation and Conflict Resolution in Dialogue-Based Home Care Assistance
In this paper we present a framework for conversational awareness and conflict resolution in spoken dialogue systems for home care assistance. Conversational awareness is supported through OWL ontologies for capturing conversational modalities, while interpretation and incremental context enrichment is facilitated through Description Logics reasoning. Conflict resolution further assists the int...
متن کاملRefining Conversational Case Libraries
Conversational case-based reasoning (CBR) shells (e.g., In-ference's CBR Express) are commercially successful tools for supporting the development of help desk and related applications. In contrast to rule-based expert systems, they capture knowledge as cases rather than more problematic rules, and they can be incrementally extended. However , rather than eliminate the knowledge engineering bot...
متن کاملDialogue Management for Conversational Case-Based Reasoning
Two key objectives of conversational case-based reasoning (CCBR) systems are (1) eliciting case facts in a manner that minimizes the user’s burden in terms of resources such as time, information cost, and cognitive load, and (2) integrating CBR with other problem solving modalities. This paper proposes an architecture that addresses both these goals by integrating CBR with a discourse-oriented ...
متن کاملExtracting Clinical Cases from XML-Based Electronic Patient Records for Use in Web-based Medical Case Based Reasoning Systems
Development and usage of Case Based Reasoning (CBR) driven medical diagnostic system requires a large volume of clinical cases that depict the problem-solving methodology of medical experts. Successful usage of CBR based systems in healthcare is constrained by the need for a continuous supply of current and correct clinical cases (in an electronic medium) from medical experts. To address this c...
متن کامل